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Australian hardware chain Bunnings has a little known return policy that will take the anxiety out of your next plant purchase. Called the Perfect Plant Promise, it states the store will replace any mature plants you buy should they die within 12 months of purchase.

“All our plants (except seedlings) are guaranteed for 12 months. If you’re not 100 per cent happy, return your plant (with receipt or tax invoice) and we’ll refund it,” the policy, on the store’s website, states. A spokesperson at the chain’s media centre confirmed that the policy applies in New Zealand and said the company has “almost always had the policy”.

According to their Healthy Plant Guarantee, Mitre 10 also has 12 month return policy for plants: “We will replace any plant you buy from us if it fails to thrive. Just return it within 12 months with proof of purchase,” it states on the chain’s website.

New Zealand wide nursery chain Oderings also has a returns policy, which they display at the check out in their stores.

“Unfortunately with nature things don’t always go to plan, if you need a replacement within six months our mangers will be happy to consider this. Please provide proof of purchase to help us help you” it states.

So grab that sad looking Bird of Paradise plant, dig out your receipt, head to one of these three stores, and restore your gardening pride.


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